New phone.
Or the old one is gone.

Best done now.

• Set up a screen lock A PIN, your fingerprint or your face. Without a lock, anyone who finds your phone can read everything.
• Switch on device finding Android and iPhone can locate, lock or remotely erase a lost phone. This only works if the feature was switched on beforehand.
• Make backups Many apps back up photos, contacts and chats separately. Check whether and where your most important apps back up.
• Don’t forget two-step sign-in If your one-time codes are only on your old phone, you can’t get into your accounts without them. Write down the backup codes that websites give you.

If your phone is gone.

• Lock or erase the phone Using Google’s or Apple’s device finding, on a computer or another device.
• Have the SIM card blocked Call your mobile provider. That way nobody can make calls at your expense or receive codes by text message.
• Block your cards If bank or credit cards were stored on the phone, the German blocking hotline 116 116 can help.
• Change important passwords Especially for email and banking, in case someone was able to unlock the phone.
• Tell your circle So nobody worries and nobody replies to messages that might not be from you.

Moving with anynear.

anynear has no account, so there is no “forgot password” either. To move, create a backup with its own password under “Backup” in the settings. Keep the file safe and restore it on the new phone. Your passwords come along.

Without a backup, your circle simply invites you again. More in help